Workorder strives to be compliant with the latest anti-spam regulations. We aim to only send emails that our customers (ie. you) want to receive.
As such, we’ve built in a granular control so you can set what emails you want to receive.
When you’re logged in, go to Settings and you’ll see a section where you can manage your Email Notification settings:
Click on the email notification settings link will take you to a separate page where you can select which emails you want to receive:
We send three (3) types of emails:
- System emails
- Order notifications
- Marketing emails
Below is a description of what each of these emails mean.
IMPORTANT: We recommend that you leave System emails and Order Notification emails active.
System notification emails are emails that we send to notify you of both major and minor changes, upgrades, and scheduled maintenance and downtimes to Workorder. System emails also consist of new feature updates and any non-promotional content that we post to our blog.
With each order that you receive, you should also get a notification from Stripe or PayPal respectively. Workorder will (by default) send you an order notification as well based on the setting that you have here.
Occasionally, we like to send some promotional emails to you of special offers that’s specific to the Workorder user base. These emails are very infrequent (less than 3 or 4 per year), but may contain very good offers.
Does Workorder send customer receipts?
No, Workorder does not send customer receipts. Receipts are typically configured to be sent out by Stripe or PayPal, and so Workorder is not designed to send its own receipts as this could result in the customer receiving multiple emails.
For instructions on configuring receipts, please refer to each payment gateway’s documentation:
- Stripe: https://stripe.com/docs/receipts